Services

Our Services

Free, confidential, trauma-informed support for anyone affected by domestic abuse. Available in 16+ languages with no referral required to make first contact.

Free of charge
Fully confidential
16+ languages
All backgrounds welcome
No waiting list for first contact

How We Support You

Wherever you are in your journey, we have a service designed to meet you there

One-to-one

Emotional Support

Talking to someone who truly understands can be the first step toward safety. Our trained support workers offer one-to-one sessions where you can share your experience without judgement, at your own pace.

Sessions are available in person, by phone, or online — in your preferred language.

Practical help

Independent Advocacy

We help you understand your rights, navigate your options, and access the support you need. This includes referrals to housing, social services, counselling, and other statutory and voluntary organisations.

You will never have to face the system alone.

Group programme

Freedom Programme

A nationally recognised programme for people affected by domestic abuse. Over 12 weekly sessions, participants learn to understand the attitudes and beliefs that drive abusive behaviour.

The programme helps participants recognise healthy relationship patterns and regain confidence, self-worth, and hope for the future.

Specialist training

VOICE Training

Victims of Intimate Coercive Experience is a specialist programme focused on coercive control. VOICE helps people name, understand, and process the patterns of controlling behaviour they have lived through.

Completing VOICE gives participants the language and clarity to move forward with confidence.

Community

Chai and Chat

A safe, welcoming community group where people can connect, share, and build friendships with others who truly understand. Chai and Chat meets regularly and is particularly valuable for those from migrant or minority communities who may feel isolated.

No referral needed. Just come as you are.

Recovery Programmes

Structured group support that helps survivors understand, heal, and move forward

Our evidence-based group programmes are delivered by trained facilitators in a safe, supportive setting. They help participants name what they have experienced, understand patterns of abusive behaviour, and rebuild confidence and self-worth.

Freedom Programme VOICE Training Free of charge Confidential
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A diverse group of women engaged in a workshop session, seated around a table with notebooks and laptops

Our Community Healing Initiatives

Alongside our specialist advocacy and therapeutic services, we deliver community-based, trauma-informed programmes designed to reduce isolation and rebuild confidence

Community

Chai & Chat

A safe, welcoming space for those we support and community members to connect, share, and access informal support.
Skills & connection

Chai, Chop & Chat

A cooking-based session where participants prepare food together while building confidence, skills, and community connection.
Wellbeing

Chai, Chat & Chill

A relaxed wellbeing-focused space centred on rest, reflection, and gentle peer support.
Group support

Chai, Chat & Check-In

A supportive group offering emotional check-ins and guided discussions around wellbeing and recovery.
Men’s group

Chai, Chat & Check-In (Men’s Group)

A dedicated space for men to discuss mental health, wellbeing, and healthy relationships in a safe and stigma-free environment.
Families

Chai, Chat & Play

A nurturing environment for parents and children (including those up to 12 years) combining play, bonding, and informal support.
Young people

Chai, Chat & Calm (Teenagers Group)

A safe space for young people focused on emotional regulation, confidence-building, and mental wellbeing.

Each programme is delivered in a culturally sensitive and trauma-informed manner, ensuring that participants feel respected, empowered, and supported.

All Our Services Are Free of Charge

We believe no one should be prevented from accessing support because of cost. Every service we offer is completely free to anyone who needs it, regardless of their immigration status, background, or circumstances.

How to Access Our Services

Reaching out takes courage. We make it as straightforward as possible

Self-Referral

You do not need anyone else to refer you. If you are experiencing or have experienced domestic abuse, you can contact us directly by phone, email, or through our online self-referral form.

Everything you share with us is confidential. We will listen without pressure and help you understand your options at your own pace.

Professional Referral

We welcome referrals from social workers, GPs, schools, housing officers, police, and other professionals working with individuals affected by domestic abuse.

To make a professional referral, please contact us by email. We will acknowledge receipt within one working day and follow up to discuss next steps with you and, where appropriate, the individual you are referring.

Ready to Take the First Step?

Our team is here for you whenever you are ready. Confidential, judgement-free, and available in 16+ languages.